Legal

Terms & Conditions

Last updated: 14 July 2026

1. Acceptance of Terms

These Terms and Conditions (the "Terms") constitute a legally binding agreement between you ("User", "you") and Gemma ("Gemma", "we", "us"), operator of the website gemmatcg.com (the "Platform"). By accessing, registering with, or making any purchase on the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree to these Terms, you must not use the Platform.

2. Eligibility

The Platform is available exclusively to natural persons who are at least eighteen (18) years of age and possess full legal capacity to enter into binding contracts. By using the Platform you represent and warrant that you meet these requirements. We reserve the right to request proof of age and to suspend or terminate any account where such proof is not provided or where we reasonably believe the User is underage.

3. Nature of the Service — Digital Loot Boxes

The Platform offers the purchase of digital booster packs ("Packs"). Each Pack constitutes a digital loot box with a randomized draw: the contents of a Pack are determined by a provably fair random draw (see Section 7) and are not known to the User prior to opening. The images of packs and cards displayed on the Platform are digital samples (images) for illustrative purposes only and do not constitute, at the moment of the draw, delivery of a physical product. Upon opening a Pack, the User is credited with a digital entitlement corresponding to each drawn card, which may be (a) converted into Gemma coins via the buyback mechanism (Section 6), or (b) redeemed for the corresponding physical card via vault shipment (Section 8).

4. No Affiliation

Gemma is not affiliated with, endorsed by, sponsored by, or in any way officially connected with Bandai Namco, Bandai Co. Ltd., The Pokémon Company, Nintendo, Creatures Inc., GAME FREAK Inc., or LimitlessTCG, or any of their subsidiaries or affiliates. All card names, images, logos, and trademarks are the property of their respective owners and are used solely to identify the physical products that may be redeemed through the Platform. References to market prices are indicative and derived from publicly available sources.

5. Gemma Coins

Gemma coins are a virtual currency usable exclusively within the Platform. Coins are purchasable via the payment methods offered (Stripe) at the published rates. Coins (i) have no cash value outside the Platform, (ii) are not redeemable, refundable, or exchangeable for legal tender, (iii) are not transferable between accounts, and (iv) may be forfeited upon termination of the account for breach of these Terms. Purchases of coins are final, save for mandatory statutory rights that cannot be waived.

6. Buyback

Each drawn card may be sold back to the Platform instantly ("Buyback") at the rate published at the time of sale (currently forty percent (40%) of the indicative market value of the card, as determined by the Platform's pricing sources). Buyback proceeds are credited in Gemma coins. The Buyback rate and pricing sources may be amended at any time with prospective effect.

7. Provably Fair Draws

Prior to payment for any Pack, the Platform publishes a SHA-256 commitment of the draw outcome. Upon opening, the underlying seed is revealed, enabling the User to independently verify that the outcome was fixed before payment and has not been altered. Draw odds per rarity tier are published on each Pack's purchase screen. The maximum value distributable by any single draw is subject to liquidity-based caps applied uniformly by the Platform's engine.

8. Physical Cards — Vault and Shipping

Cards moved to the User's vault may be redeemed for physical delivery. Physical cards are sourced by Gemma on the open market and shipped directly to the User by gemmatcg.com (insured and tracked) upon payment of the published shipping fee (currently €15 per shipment, payable by card). Delivery times depend on market availability of the specific card and the destination. Where a specific card cannot be sourced within a reasonable time at commercially reasonable conditions, Gemma reserves the right to credit the User with the full indicative market value of the card in Gemma coins in lieu of physical delivery. Risk in the goods passes to the User upon delivery. The condition of physical cards is as sourced on the market; grading is not guaranteed unless expressly stated.

9. Payments

Payments are processed by Stripe, Inc. and are subject to Stripe's own terms of service. Gemma does not store card details. The User agrees to provide accurate billing information and warrants being authorized to use the selected payment method. In case of chargebacks or payment disputes initiated without prior contact with support, Gemma reserves the right to suspend the account pending resolution.

10. Responsible Play

Pack opening involves randomized outcomes, and the aggregate expected value of drawn cards is generally lower than the purchase price of Packs. The Platform is a form of entertainment and must not be treated as an investment vehicle or income source. Spend only what you can afford. Users who wish to limit or terminate their activity may contact support@gemmatcg.com to request account closure.

11. Account and Conduct

The User is responsible for maintaining the confidentiality of their credentials and for all activity under their account. It is prohibited to: (a) exploit bugs, automation, or technical manipulation of the draw, wallet, or shipment systems; (b) use multiple accounts to abuse promotions; (c) resell or transfer accounts or coins. Gemma may suspend or terminate accounts engaged in prohibited conduct and void balances attributable to such conduct.

12. Intellectual Property

The Platform, including its software, design, text, and proprietary draw engine, is the exclusive property of Gemma or its licensors and is protected by applicable intellectual property laws. No license is granted except as strictly necessary to use the Platform per these Terms. Third-party trademarks remain the property of their respective owners (Section 4).

13. Disclaimers and Limitation of Liability

The Platform is provided "as is" and "as available". To the maximum extent permitted by law, Gemma disclaims all warranties, express or implied, and shall not be liable for indirect, incidental, consequential, or punitive damages, loss of profits, or loss of data arising from the use of the Platform. In any event, Gemma's aggregate liability shall not exceed the amounts paid by the User to Gemma in the six (6) months preceding the event giving rise to liability. Nothing in these Terms excludes liability that cannot be excluded under applicable law, including mandatory consumer protections.

14. Amendments

Gemma may amend these Terms at any time. Material changes will be notified via the Platform or by email; continued use after the effective date constitutes acceptance. The version of the Terms in force at the time of each purchase governs that purchase.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of Italy, without prejudice to mandatory consumer protections of the User's country of habitual residence within the EU. Any dispute shall be submitted to the courts of the consumer's place of residence where required by law, or otherwise to the competent Italian courts. EU consumers may also use the European Commission's Online Dispute Resolution platform.

16. Contact

For any question regarding these Terms or the service, contact our support team at support@gemmatcg.com or via the support widget on the Platform.